Privacy Policy

Kindle Health Coaching Privacy Policy

Welcome to Kindle Health Coaching. Your privacy is important to me. This policy explains how I collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who I Am

Business Name: Kindle Health Coaching
Email: Rhona@kindlehealthcoaching.ie
Data Controller: Rhona Fleming

2. What Information I Collect

I may collect:

  • Personal Details: Name, date of birth, gender

  • Contact Info: Email, phone number, address

  • Health Information: Medical history, lifestyle habits, goals (with your explicit consent)

  • Payment Details: Securely processed via trusted third-party providers (Stripe)

  • Website Data: IP address, browser type, device info, usage patterns

3. How I Collect It

  • Intake forms and consultations

  • Online bookings and contact forms

  • Cookies and analytics tools (see Section 8)

4. Why I Collect It

We use your data to:

  • Deliver personalized coaching services

  • Communicate about appointments and progress

  • Maintain accurate health records

  • Improve our services and website

  • Comply with legal obligations

5. Legal Basis for Processing

We process your data under:

  • Consent

  • Contractual necessity

  • Legal obligation

  • Vital interests

  • Legitimate interests

6. Sensitive Health Data

I only collect health-related data with your explicit consent. It’s stored securely and accessed only when necessary for your care.

7. Data Sharing

I do not sell your data. I may share it with:

  • Payment processors (e.g. Stripe)

  • IT service providers (e.g. secure cloud storage, Practice Better)

  • Legal or regulatory authorities if required

All partners are GDPR-compliant.

8. Cookies & Analytics

My website uses cookies to improve your experience. You can manage cookie preferences through your browser settings.

9. Data Retention

I keep your data only as long as necessary:

  • Health records: up to 7 years

  • Contact and usage data: up to 2 years

  • You may request earlier deletion (see Section 10)

10. Your Rights

Under GDPR, you can:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Restrict or object to processing

  • Transfer your data

  • Withdraw consent at any time

To exercise your rights, email us at Rhona@kindlehealthcoaching.ie

11. Data Security

I use encryption, secure storage, and access controls to protect your data.

12. International Transfers

I do not transfer your data outside the EEA unless adequate safeguards are in place.

13. Complaints

If you’re concerned about how your data is handled, contact:

Data Protection Commission (Ireland)
🔗 www.dataprotection.ie

14. Updates

I may update this policy. Changes will be posted here and communicated when appropriate.

Last Updated: 08 Sept 2025